Contact information
Whether you have a question about one of our products or an order placed on BlueIce.com, our Customer Service team is ready to assist you.
Through our Customer Service Portal
For the quickest and most effective support, we recommend our Customer Service Portal.
The portal lets you submit your request, track its progress, and get a resolution faster than any other channel, it’s the best place to start.
By email
You’re welcome to email us at directsales.na@blueice.com.
Please note that email replies may take a little longer than requests submitted through our Customer Service Portal.
By phone
You can reach us Monday through Friday, from 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 5:00 p.m. (MST), excluding public holidays.
| Country | Phone number |
|---|---|
| Canada | +1 807 700 6154 |
| United States | +1 385 715-5749 |
By mail
BLUE ICE North America LLC
7910 South 3500 East
Suite B-600
Salt Lake City UT 84121
United States